Return and Refund Policy

We want you to be fully satisfied with your purchase at Jacketistic. If for any reason you are not, we offer a straightforward return and refund policy.

Returns

• Items can be returned within 30 days of delivery, provided they are in their original condition and packaging, with tags attached.
• Sale items are final and cannot be returned or exchanged.
• Digital goods (such as downloadable content, e-books, or software) are non-refundable.
• Reason: Due to the nature of digital products, once delivered or downloaded, they cannot be returned or undone, which prevents us from verifying whether the product has been used or duplicated.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Return Shipping

• Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.